INC-0001 STATUS: OPEN
IST --:--:--
Production Operations → Security Operations

B Mahidhar

I want a career in security, not a certificate that says I tried. Right now I'm building toward it inside a Fortune 50 bank's production environment, with real access, real incidents, real consequences when I'm wrong. Everything past this paragraph is what I built in the hours nobody paid me for.

TIME AT HCLTECH --
PROD APPS COVERED 900+
TI REPORTS PUBLISHED 2  (84 pages)
CERTIFICATIONS 6
TARGET Incident Response / Blue Team, Global

Sitrep

For the past four years I've worked inside Wells Fargo's production environment, currently as an Application Support Engineer (L1.5), on a 24/7, follow-the-sun team responsible for 900+ consumer- and bank-facing applications.

I hold privileged access to production systems where mistakes carry real financial and regulatory weight. I help drive live deployment calls, and I coordinate with Major Incident Management across time zones when something breaks and can't wait until morning. It's taught me things I don't think I could have learned any other way, how a large, regulated organization actually behaves under pressure, what a runbook needs to hold up when it's tested for real, and how much good incident response depends on staying calm and communicating clearly, not just knowing the fix.

Alongside that, I've been teaching myself security in whatever hours I can find, because I genuinely enjoy it, detection engineering, threat intelligence, identity security. I'm still early. I know it. This page is the evidence that the curiosity is real and durable, not something I put on for an application.

Timeline

Oct 2022 to Feb 2023 · 5 mos · Remote
HCL TechBee Scholar, Apprenticeship
Trained in Windows Server (AD DS), networking, and IT fundamentals, straight out of school, before any of this was a job.
Mar 2023 to Oct 2023 · 8 mos · Hyderabad
Intern, HCLTech
Supported incident resolution through ticketing systems, handling roughly 125 issues a week.
Oct 2023 to Present · 3 yrs · HCLTech (Wells Fargo account)
Application Support Engineer (L1.5), Production Operations Engineer
Frontline incident responder for 900+ consumer- and bank-facing production applications in a regulated banking environment, with privileged access to production systems where failures carry direct financial, operational, and reputational risk.
  • Started out coordinating supply chain operations, raising purchase requisitions and managing procurement workflows, before moving into incident response
  • Monitor production applications and investigate incidents impacting business-critical services
  • Drive live deployment calls via Harness, IBM UCD, and Azure DevOps
  • Coordinate with Major Incident Management during critical incidents, across time zones on a 24/7 follow-the-sun schedule with US-based teams
  • Triage with Splunk, AppDynamics, Grafana, BigPanda, and ThousandEyes
  • Built a self-taught security practice in parallel, detection engineering, threat intelligence, identity work, see Case Files below
June 2025
Best Performer Award, ITSD, Wells Fargo
Recognized for outstanding performance and operational excellence.
Expected Dec 2026
Bachelor of Computer Applications, Amity University
Work-integrated learning, built alongside the full-time role, not instead of it.
Now
Looking for a role on an incident response or blue team, open globally
Want the exposure that comes from working alongside more experienced teams in mature security environments.

Case files

Threat Intelligence Report, Scattered Spider (UNC3944 / Octo Tempest)

47 pages

Mapped the group's full attack lifecycle to MITRE ATT&CK, synthesizing intelligence from Microsoft, Mandiant, and CrowdStrike. Developed defender-focused investigation workflows for identity compromise and proposed hardening controls including phishing-resistant MFA, Conditional Access, and Tier-0 protection.

Entra ID Sentinel Defender XDR MITRE ATT&CK View on GitHub ↗

Certifications

SC-200
Security Operations Analyst
IN PROGRESS
SC-300
Identity & Access Administrator
EARNED
SC-900
Security, Compliance & Identity Fundamentals
EARNED
AZ-900
Azure Fundamentals
EARNED
ISC2 CC
Certified in Cybersecurity
EARNED
BTJA
Blue Team Junior Analyst
EARNED

Skills matrix

Security

  • Detection Engineering
  • Threat Intelligence
  • Threat Hunting
  • Incident Response
  • IAM
  • Purple Teaming
  • OSINT

SIEM & Observability

  • Microsoft Sentinel
  • Splunk
  • AppDynamics
  • Grafana
  • Sysmon

Cloud & Identity

  • Microsoft Azure
  • Microsoft Entra ID
  • Google Cloud Platform
  • RBAC

Programming & Data

  • KQL
  • Python
  • SQL
  • PowerShell

Enterprise Operations

  • Major Incident Management
  • Change Management
  • Azure DevOps, Harness, IBM UCD
  • ServiceNow, AutoSys

Systems

  • Windows Server
  • Linux / UNIX
  • OpenShift
  • SQL Server, PL/SQL, MongoDB

Achievement

★
Best Performer Award, ITSD, Wells Fargo June 2025 · Recognized for outstanding performance and operational excellence

Transmission

I started working at seventeen, and by twenty-one I've had the chance to help keep production stable for a Fortune 50 bank. I don't take that for granted, and I'd be grateful for the opportunity to bring that same care, and a willingness to keep learning, to a security team.

I don't say any of this to claim expertise I don't have yet. I say it because it's the clearest evidence I have that this curiosity is real, not something I'm putting on for an application.

from a cover letter I've actually sent